Requirements Before Sending Inventory
Each inbound shipment must include:
- Packing list
- ASN / Shipment ID
- SKU details
- Carton count
- Supplier invoice (if needed)
Updated December 2025
Receiving Policy
Guidelines for all inbound shipments arriving at Mills Prep Center.
Receiving Inspection Includes
- ✔ Carton condition
- ✔ Count verification
- ✔ Simple physical damage check
- ✔ Photos of damaged or over-stocked cartons
Receiving Does NOT Include
- ✘ Functionality testing
- ✘ Authenticity verification
- ✘ Deep inspection
- ✘ Product photography
- ✘ Opening all units
These services can be requested separately.
Damaged or Missing Inventory
If a supplier sends damaged or incorrect items:
- A report with photos/video is sent
- Client must resolve the issue directly with the supplier
Mills Prep Center is not responsible for supplier mistakes.
Incorrectly Labeled Shipments
If inbound shipments arrive:
- Without SKU labels
- Mixed cartons
- Wrong carton count
- ➡ Additional handling fees apply
- ➡ Receiving time may increase